Credit Slips

A credit note will be issued if an invoice contains one or more errors, such as incorrect purchase or unavailable product. A credit note can also

cancel an invoice, allowing you to issue a new one or completely cancel a transaction if it hasn't happened.

Voucher

In the event that an order is incorrect or with missing products, we could proceed, in agreement with the customer, to issue a voucher that we can

use on our site. Vouchers do not have an expiration date and can be used at any time.

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